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Executive Coordinator Residential Communities

Date: 24-Nov-2021

Location: Melbourne, VIC, AU, 3000

Company: Australian Unity

  • Partner with and represent the Executive General Manger (EGM) of Residential Communities to deliver diverse strategic objectives
  • Permanent opportunity, working a hybrid working model within Melbourne
  • Better Together®: our signature co-located, small household model for Healthy Ageing precincts

What makes us, us


Established in 1840, we’re Australia’s first member-owned wellbeing company, delivering health, wealth and care services to more than 700,000 Australians. Today, while we’ve grown to a company of nearly 7000 employees, our focus remains the same as it was 180 years ago — to deliver Real Wellbeing for our customers, members and the community.


We support your Real Wellbeing so you can better support our members’ and customers’ wellbeing journey


There are four key attributes that set us apart:


  • Good people: We strive to set ourselves apart through the capability, warmth and expertise of our people.
  • Wellbeing experts: Our breadth of capability enables us to provide smart solutions and services across all domains of wellbeing.
  • Long-term commitment: As a member-owned company, we’ve been focusing on long-term outcomes and single-minded dedication to our members and customers since 1840.
  • Driving positive impact: Everything we do is focused on making a positive difference at a personal, community and societal level.


These pillars are infused with our values of bold, warm and honest


Your opportunity


The Executive Coordinator to the Executive General Manager of Residential Communities is a pivotal role that demands exceptional judgement and stakeholder collaboration. Your respect for confidentiality, a proactive and flexible attitude, and the ability to work autonomously will be crucial in successfully assisting our EGM to deliver a diverse range of initiatives across our complex, yet exciting, business.


Here’s what your day would look like:


  • Manage the preparation/flow of information to ensure the team  our business partners and clients  receive accessible and responsive service from the team. This includes:
    • Diary management for the EGM– scheduling meetings, workshops and events.Coupa administration– raising POs, new supplier request, receipting invoices
    • Travel bookings for the Residential Communities team
    • Reconciling credit card transactions (using Fraedom) for the Leadership Team
    • Assisting with employee on and off boarding
    • Administering the Service Awards program
    • Ordering business and gift cards
    • Maintaining distribution/contact lists.
  • Manage senior stakeholder interactions on behalf of the EGM.
  • Lead the Residential Communities annual operating rhythm: strategic planning, budgeting, Board/Business Unit reporting, meeting agenda’s and ad hoc events.
  • Analyse, create, and prepare timely and high-quality monthly Business Unit and/or Board reports.
  • Coordinate and prepare visual presentations, meeting agendas and minutes, write letters and memos, compile data for reports, edit, proof read, and undertake other information preparation duties as required by the EGM.
  • Manage the Talent Acquisition and onboarding process for the Residential Communities Leadership Team including interviews, new starter documentation, onboarding, offboarding and collaborate with key stakeholders to address and resolve employee concerns.
  • Work with Internal Communications on proactive employee communications.
  • Develop and maintain organised filing protocols for the leadership team including through MS Teams, SharePoint, shared electronic storage drives and hard copy filing systems (as required).


Here’s what we need from you:


We are searching for a professional who will join us in striving to live our values of bold, warm and honest, in everything we do.


  • Extensive experience in supporting roles for C-suite executives
  • Ability to work under significant pressure in complex environments
  • Advanced skills in Microsoft Office suite and proficiency using digital channels
  • Project management or business qualification desirable
  • Confidence in managing conflicting priorities and setting realistic expectations across stakeholder groups
  • Willingness to work flexible hours to meet business requirements
  • Prior industry experience in health/aged care services sector is highly regarded, although not essential


For a discussion in confidence about this opportunity, please contact Meg Andrews – Mandrews@australianunity.com.au  


Australian Unity is an Equal Opportunity employer and we encourage applications from all members of the community, including people of Aboriginal and Torres Strait Islander descent, culturally and linguistically diverse backgrounds and, mature aged people.


Should an applicant be the preferred candidate, background checks (including police checks, reference checks, ASIC banned and disqualified persons and bankruptcy checks) will be completed prior to the candidate's employment being confirmed. The outcomes of the background checks do not automatically bar candidates; however, will be assessed against the inherent requirements of the job.


Recruitment Agencies


Please be advised that Australian Unity does not accept unsolicited resumes from Recruitment Agencies. Australian Unity will not recognise an entitlement to an introduction or placement fee unless the Agency has been briefed by a member of the Talent Acquisition team on a specific position for which we have requested candidates for.